Frequently asked questions.

Do you allow pets?

While we adore furry companions, we cannot accommodate pets in our home.

What is your cancellation policy?

We offer a 100% refund until 24 hours after your booking is accepted. We offer a 50% refund for any cancellation within 30 days of check-in. Unfortunately, within 30 days of check-in, we cannot issue a refund.

Because life happens we highly recommend you buy travel insurance. Travel Protection from Nationwide Insurance is a great choice, it is relatively inexpensive, and you can purchase it here or with your vendor of choice.

How do I receive information on house entry and my stay after I complete my booking?

You will receive messages after booking and then again before your stay that will guide you through all the details. Our home has smart lock entry, no keys required, and you will be given access codes 24-48 hrs. prior to your arrival.

Where can I get more detailed information about your home or my stay?

We have put together a beautiful Touchstay digital guidebook for guest use. Upon booking, you will receive a link to view and download the guidebook to your phone. It has in depth information on all aspects of our home and the amenities we offer, as well as all kinds of local information for planning you stay.

Do you provide all the linens for the home, or do we need to bring our own?

Yes! All linens are provided. We have 100% cotton, high quality sheets on all our beds and we provide cotton bath towels, hand towels, and washcloths in all bathrooms, enough for all guests.

How many cars can I park at the cabin?

Our driveway can fit up to 4 cars.

I don’t see my question answered here. What is the best way to contact you?

Please submit a form! You will find the form here.

Plan a stay with us today.